SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Go Travel Sport (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gotravelsport.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Small pump, used it at a few occasions, it does the job. The different connectors fit!
Daha denemedim ama kaliteli ve sağlam birşeye benziyor.
Насос за свою стоимость нормальный. Доставка в МО 2 недели. Продавец всегда на связи.
Thanks! Работает.
Товар дошёл за 30 дней через почту Сингапура. Трек отслеживался с перерывами и непонятными ошибками статуса посылки. Упаковка пришла без повреждений. Насос качает велокамеру быстро. Точность манометра средняя, соответствует цене. Продавцу спасибо. Магазин рекомендую.
Good Dealer - thank you for good Deal! Gladly again.
Pump is fine. Pumps good and quickly. 13 days to Ukraine. Thanks... Насос гарний. Качає добре й швидко. 13 днів до України. Дякую...
Good
Заказ пришел за 15 дней в Калининград, коробка немного помята, но содержимое в порядке, насос сделан не плохо, смазан, проверил на престе, сидит плотно, воздух с колеса не травит, до 4х бар качать легко дальше с усилием, стрелка манометра двигается рывками. Насос легкий, компактный, можно брать с собой в покатушки
Excelente calidad de la linterna tal como indica la descripción
O.K.
компактный удобный насос,сразу несколько насадок на самом насосе,удобный
Отлично!
Good quality. Exactly like in the description and on the image.
Produto muito bom. Boa qualidade resistente e bonito. Recomendo muito.
Молниеносная доставка (в центральную Россию - 7 дней!!!). :) Проверил. Работоспособный насос. Немного травит воздух после закрытия зажима, но накачивает быстрее чем стравливает. Качает быстро. Манометр показывает, но погрешность проверить нечем. В комплекте игла для накачки мячей. В целом, качество материалов среднее. На фото выглядит очень круто. В действительности пластик дешевый, металл не полированный. Но в целом работает и ладно. За свои деньги отличный ножной насос. Рекомендую.
Товар полностью соответствует описанию, на вид насос сделан качественно, эксплуатация покажет.
все супер
ОК
Хороший насос, качает хорошо, прибыл в Москву за 11 дней.
Good store, and quick
good product, good store. thanks
Насос отличный!!! И помпа и манометр работают без нареканий. Можно смело брать! Насос и продавца рекомендую!
Выглядит достойно,качает,надо опробовать на веле,который за городом.Спасибо!
Works well, hard to get higher than 60psi but works
All good. Thank you.
Спасибо за подарок в комплекте!
манометр вроде рабочий. дошел быстро. пока качает. доволен
excelente
Насос удобный и качает быстро, 5 атмосфер накачал!
I recommend everyone.
Упаковка немного помята, но сам насос без повреждений, работает хорошо, манометр рабочий. По габаритам и весу насос оказался меньше и легче, чем я предполагал.
fidel a la photo bien emballé
Very good, thank you!
Отличный насос, хорошо качает, удобный, лёгкий. Доставка 12 дней.
Hızlı kargo. Kaliteli ürün. Başarılı iyi ve düşünceli kibar satıcı.... hediye buff bandana göndermiş... Çok teşekkür ederim
До Питера месяц.Качество хорошее.
pas encore essayer mais semble fonctionnel petit prend peu de place
I'm very satisfied
отлично для подкачки! Качать с нуля - не рекомендую! Очень легкий и хорошо качает! Очень быстро доставили
насос нормальный. качество сборки нормальное, но не отличное. у манометра есть погрешность. доставка быстрая. в качестве бонуса положили повязку на шею защитного цвета.
Cool and looks good. could try it yet, i will soon:D
Насос нормальный. Правда очень долго качать надо. Пока накачаешь колесо для велосипеда успеешь Войну и мир прочитать, причем на французском.
Excelente producto, llego rápido muchas gracias
Item arrived as described. Work well. Thanks
Pump nice, thank you for the bundled gift
дошло за 2 недели все отлично
насос супер алюминевый качество хорошее за свои деньги вполене достойный пришел очень быстро
ty
Very light and compact, already used it, inflated my wheels easily and rather fast. Pretty good for it's money.