SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Go Travel Sport (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gotravelsport.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
супер доставка. качество отличное. на прочность будем проверять. рекомендую.
Спасибо! Все быстро, соответствует описанию, а потому приятно иметь дело с такими деловыми людьми. Удачи!!!
next week i hope i can use it but it seems to be good. tiene buena pinta espero usarlo pronto si lo llenas de aire no parece que se escape por tanto supongo que no entrara el agua. el tamaño de 50 parece la medida adecuada para meter todos las cosas y que no se mojen
все отлично. доставка в течении месяца.
Супер!!! доставка 2 недели до Удмуртии..даже курьер с почты доставил бесплатно...Качество отличное
Fast shipping, 2 weeks to canada. The bag is nice and does not look cheap, good value for the $$
Fast shipping. Super high quality dry bag. Material is thick. Only one seam, that's on the bottom. Everything looks watertight. You get about 18 inches of inside space with 5 rolls of the strap. Will update review after I use it. Highly recommended store.
Неплохой мешок за свои деньги. Есть сильный химический запах. Со временем наверное выветрится. На картинке выглядит наряднее. Доставка быстрая.
На вид хороший мешок, 50 литров в самый раз, так как закрыв его получаешь нормальный объём, продавец красавец, в подарок дал надувную подушу для путешествий! Рекомендую!
Всё отлично, заказ получил быстро, качество хорошее, на воде пока не был...
Доставка получилась месяц.Продавец молодец,отвечал на все вопросы,трек отслеживался.Мешок очень понравился,вещь качественная.Продавца рекомендую. Классный магазин)))))
bag ordered 50 liters
всё хорошо!
excelente qualidade muito feliz com a compra
perfecto !! todo ok
I am quite happy with this purchase. Quality meets the price. Seller was informative. I ordered the 35L dry bag. Awesome store! I recommend them. It took about a month to get to NZ but I understand that's just how it is. Just be patient and buy in advance for your trip . I'll purchase more next time for sure!
Dear all buyer on Aliexpress. I strongly recommand this store. I am satisfied with good products, reasonable price, fast delivery. I will be a regular ctstomer to your store. Best product and best seller. Thanks
I ordered three of these bags to take on canoe camping trip in Northern part of Ontario Canada. The seems and straps are all good quality. Bags are are made out of good plastic. I expect they will preform well.