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Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great product, looks quiet sturdy :)
Отличные сумки! Заказываю уже второй раз по паре сумок. Сейчас хочу установить на передний багажник. Для этих сумок сделал специально передний багажник из проволоки диаметром 7 мм, с низкой посадкой сумок. Первую пару сумок покупал два года назад (на фото) за всё время эксплуатации ни разу не подвели. Использую каждый день и круглогодично, жару, мороз, дождь и снег все пережили. Не развалились, все швы целые. Крючки так же целы, выдержали долгие вело путешествия (проехал 11700 км за два года) с большими нагрузками (нагружал по12 - 17 кг) и разным дорожным покрытиями. Что бы крючки не сломались их нужно нагреть строительным феном и сразу надеть на багажник и в таком положении дать остыть. Закреплять сумки на багажнике нужно так что бы при педалировании ваша пятка не задевала сумку, иначе можно оторвать боковой карман - сетку. Во общем сумки отличные рекомендую. Цена - качество лучше на АЛИ не найти.
качеством остались очень довольны ,не знаю, правда ,как будет вести сумка в использовании, но внешне выглядит очень хорошо. конечно же переживаю за крючки. многие жалуются ,что крючки быстро ломаются .Посмотрим, если выдержат нагрузку, то обязательно будем покупать у этого продавца снова
I am surprised. fastest shipping time ever!! Thank you for this transaction.
Looks good just like the picture
All correct. Good store. I recommend. Дошло в Оренбург за 19 дней. Сшито неплохо. Все классно. Посмотрим, как будет служить.
Holy crap batman ! ordered Mar/28...received in hand April/05 !!!!...for CANADA !!! Extremely fast shipment !! very happy customer...you're on my fav list now ! ;-)
Very fast shipping and delivery. The plastic hooks on the back that connect with the bike are a little stiff, but otherwise a nice bag for the price.
Quickest delivery ever :-). Thanks store. 4 business days to Canada. Seller shipped within 12 hours. I'm looking to see what else I can get from this seller. Product is as described.
Arrived quickly and exactly as described
The build quality is very good!