SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Go Travel Sport (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gotravelsport.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really fine swimming outfit thank you a lot
Love it!
fabulous!!!!!!!!!!!!!!!!!!!!!!!!1
ТОВАР ПРИШЕЛ БЫСТРО МЕНЬШЕ МЕСЯЦА В ИРКУТСК.КУПАЛЬНИК НЕ ИМЕЕТ ЗАПАХА ,МАТЕРИАЛ ПРИЯТЕН К ТЕЛУ .НИТКИ НЕ ТОРЧАТ .ВСЕ КАК НА КАРТИНКИ МОГУ СОВЕТОВАТЬ ))ПРОДАВЦУ ОГРОМНОЕ СПАСИБО ))
kalite ve güven
Купальник хороший, ткань плотная, эластичная. На рост 175 и размер 48 велико: шорты сваливаются.
заказала 31.03. отправили 05.04. получила 04.05. размер подошел. на мой рост 150см длинновата (до коленок почти) на высоких будет сидеть как на модели с фото. качество пошива хорошее. материал тоже понравился
Beautiful and great quality swimsuit! Love it! Size chart is good and the customer service is excellent! My only wish is that the shoulder straps were adjustable (as bra straps), but other than that, it is a great fit for me. I'd buy again and totally recommend! Thank you!!
не первый раз заказывают. качество хорошее, доставка в Москву месяц. продавец отзывчивый. размерная сетка совпадает.
Купальник отличный, строчки ровные, ткань понравилась. На мой 48 размер брала XL, можно было на размер меньше заказать, ничего, носить буду с удовольствием. Доставка супер быстрая, получила посылку через 17 дней. Огромное спасибо продавцу, Рекомендую всем.
Я танкини довольна. правда, сначала было трудно разобраться в завязках. Но продавец мне всё объяснил. На фотографии все не очень видно. Костюм красивый и хорошего качества. Рекомендую продавца
качество отличное, но велик, буду заказывать на размер меньше
Although shipping time may have been shorter, all in all I am immensely satisfied with the purchase. The swimming suit was just as shown and described, including the fact that it fits larger than usual. The ordered 3XL size fit perfectly for my European 4XL and would've fit 5XL as well. Colours and materials are all as depicted.
Качество хорошее, купальник сел хорошо. До Новосибирска дошел за месяц. Покупала размер M, ношу 44 размер. Возможно, и S лучше бы подошел, все немного свободно, самую малость, но сравнить не с чем. Мне нравится, что не совсем в обтяжку. Надену в бассейн с удовольствием! Спасибо продавцу!
доставка в Москву месяц. качество отличное, ткань плотная, не просвечивает.