SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Go Travel Sport (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gotravelsport.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
ok
All perfect.Good store.
Очень доволен заказом все замечательно. Пришел быстро и все как заказал
Excellent quality. Very fast delivery.
Супер, все как в описании.
Perfecto , excelente calidad
Купальник хороший, качество тоже хорошее, размер подошел по размерной сетке, но мне не подошел исключительно по дизайну. Металлические штучки на лифе никак не закреплены, не знаю на сколько это будет удобно. А в целом соответствует описанию. Доставка ооочень быстрая, заказ дошел меньше чем за 2 недели, хоть с продавцом и не общалась. Спасибо продавцу за оперативность!)
Great suit fast shipping good price
Cool swimsuit
супер яркий! дошел за 13 дней до самары!чашечки твердые, спасибо большое! прекрасно все!
Спасибо! По размеру подошёл.
все круто товар пришол быстро. единственное не отслеживался но кто мелочь.
Супер быстрая доставка. Купальник сел идеально, на 48р заказала L. Качество не самое высокое, но за эту цену очень даже не плохое.
Nice product, colour and good price
Класс
отличный купальник! качество хорошее. доставка месяц. лифчик очень удобный и хоть чашечки со вставками паролоновыми, но он всё равно не топорщится при наклоне (как это обычно бывает).трусики ближе к стрингам) цвет яркий.
Красивый и очень яркий купальник. Полностью соответствует фото. Ношу русский 44, заказала M, подошло.
СОВЕТУЮ!3 НЕДЕЛИ ДО МИНСКА,КАЧЕСТВО СУПЕР!
Получено за 25 дней. Размер L подошёл на 184 рост.Купальник стоит своих денег.
Swimsuit is great! M is M. Push up and brazilian bikini. Colour as in the photo. Very fast delivery! I recommend!
vert beautiful. Good quality!
Бысрая доставка. Купальник хороший, но мне, к сожалению не подошел. Брала размер С - трусы так и идут, а бюст на второй полный.
Divino y excelente calidad, gracias
Nice bikini, fast shipping!
Fits the description, arrived in time.
Perfect!!!!!
fast delivery, good quality and communication with store.
fast delivery nice quality
Very nice bikini!
купальник хороший...качество тоже..на свой 46 взяла L?сел в аккурат....
excelente producto, vendedor confiable
Fast,good,recommended.
Пришёл с помятой чашкой от лифа. Открыла спор, пришлют новый лиф. А так яркий, симпатичный. Сел хорошо
купальник отличного качества, трусики сели идеально, только лиф подкачал, оказался немного великоват.но в целом не плохо. мне нравится.
подошёл по размеру, супер качество
Купальник отличный, цвета сочные. Размеры соответствуют действительности. Доставка 3 недели до Ярославля. Продавца рекомендую.
Спасибо!