SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Go Travel Sport (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gotravelsport.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
товар шол долго. но пришел в целостности. претензий нет. пошив качественныц
хорошо
Very high quality and durable material. Thank you for this great product.
Заказ пришел до Челябинска за 26 дней. Трек отслеживался. Сумочка плотная, была упакована просто в целлофановый пакет, но ничего не помялось. Описание полностью соответствует, качество хорошее, сшито все ровно и аккуратно. Продавца рекомендую!
Нуу норм, могла бы быть и покрепче. Верхняя крышка от нижней в свободном полете. Из за этого не очень ощущения, в остальном прилично сделанно. Я бы дал за неерублей 200
В Пермь органайзер дошёл за 36 дней. Качество отличное, все сделано аккуратно. Телефон и всякие провода с флешками помещаются замечательно, полезная штука для путешествий. Рекомендую.
Сделано качественно. Швы, материал, молния - все на хорошем уровне. Единственное маловаты. Если захотите брать подумайте что туда положите. Возможно это то что вам надо, а может нужно посмотреть размером побольше? Больше подходит для хранения совсем мелочевки типа флешек, СД карт и переходников. Что то крупное не поместится! На фото увидите что я положил внутрь, и что уже еле закрывается. Если брать для мелочевки - вариант очень хороший и продавец молодец!
Товар качественный, был очень обрадован, что действительно стоящий товар. Все добротно, прошито, ничего не болтается. Однозначно брать.
The bag is exactly as described by the store. The build quality is very good for the price. The box is hard on the outside and has soft lining on the inside and i would recommend the item. The shipping time to Pakistan was fast, arrived within two weeks.
Оргонайзер отличный, качественно сшить!!! Доставка в Мос.обл., чуть больше месяца. Продавца рекомендую!!!
Отличный товар, буду ещё заказывать, другого цвета, если есть.
просто офигенная сумка, для путешествий самое то, ничего валяться не будет, все в одном месте! Быстро отправили, быстро дошло, трек отслеживается! продавец отличный! рекомендую к покупке!!!
Супер-качество!!! А цвет.... ммм :) С одной наружной стороны есть кармашек, который тянется. Круто. Спасибо продавцу ща всё!!!!★★★★★★
Little more than one month to Hungary. The bag is super I recommend the product. Thanks for the store.
качественный продукт! запаха нет, нитки не торчат, мне понравился! Спасибо! 5+
Доставка около 2 месяцев. Качество очень хорошее аксесуар выше всяких пахал. Большое спасибо продовцу. Если хотите получить отличную вещь то покупайте.
Looks great. Very useful. Quality is excellent. Fast delivery.