SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Go Travel Sport (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gotravelsport.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
es igual que en la foto y muí rápido el envió en dos semanas como mucho a tardado me a llegado esta mañana
Quality is really good but it was too big for me :(
Очень быстрая доставка. Но вверх оказался слишком большой. Совсем не эска. Отдала подруге
Calidad estupenda. Bikini precioso. Ya he mandado a pedir otros al mismo vendedor.
купальник пришел за 10 дней в СПб. Качество хорошее. XXL Верх: на 85d чашка только-только, объем с большим запасом - я перешила застежки. Форма чашки не круглая, а вытянутая - мне не очень. Получается грудь приплюснутая, но место в чашке еще есть. Трусы на 48-50 тоже с запасом, за счет веревочек можно регулировать. Посадка заниженная, но не совсем низкая (как я боялась). В общем я довольна.
Great product, as on the description !
Ha tardado sólo 9 días en llegar, súper rápido!! Muy buena calidad
Quality is good, but it is VERY padded. Bad side is that you can't remove the padding, it's a very 'hard' kind of bra where the cup is already shaped. So if you have a small chest, then the bra kinda sticks out and you will have that air gap in between (can't be seen though luckily).
bien recibido aunque grande
Ottimo prodotto
Queda estupendo y estiliza mucho! Pensaba que me iba a quedar un poco grande pero se ajusta perfectamente a mi cuerpo. Yo lo elegí en color amarillo y he de decir que es bastante fosforito pero muy chulo.
172 cm 67 kg perfect Thanks :)
very, very satisfied!!! Beautyful color, good material, perfect choice.
Satisfaite du résultat contenu du bas prix. Trouve que les bonnets finissent un peu trop en pointus. J’ai commandé un médium. Buste de 36 pouces et Hanches 39 pouces. Doit faire un ajustement pour le haut car un peu grand. Dans l’ensemble je suis satisfaite.
Пришло быстро, качество норм, трусы как раз лифчик большой =( но носить можно
Thank you so much!!! Perfect quality! And fast shipment . Thanks for present )))
низкие плавки на завязках.чашки неплохие
Купальник супер! Наконец-то пришёл! Качество отличное! Советую продавца 100-80-100 XXL