SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Go Travel Sport (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gotravelsport.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Love it !
it comes out really nice and quick delivery
me encanto es igual que las imágenes y el envio en menos dr dos semanas mr encanta¡!!!
o top
Dope swimsuit!
great bikini! size small is a little large but the store has this in the description already. I just took the bottoms in at the seam in the xrotch and the problem was solved. thank you seller! if they have new prints and styles I will order from here again.
Очень красивый купальник. Все соответсвует. Прочитала отзывы и заказала на размер меньше. Трусы хорошо сели. Верх также нормально, у меня второй размер, у кого третий наверно было бы лучше. Дошло в Украину за 10 дней. Это впервые так быстро.В подарок продавец положил какие то наклейки, или рисунки на тело это наверно для девочек помоложе не знаю. На фото слева возле купальника. Спасибо, товар как на картинках. Очень хорошего качества. Рекомендую. Спасибо всем кто пишет отзывы, я всегда также пишу.
received within two weeks,I ordered the large that fits like an extra large. I should have asked the store for a medium that fits like a large top because I workout and boobs have gotten smaller so the black pieces across the boobs have to be tucked into the top until I can make them shorter by sewing. the bottoms fit perfectly. none the black straps aren't elastic so keep that in mind. the pattern isn't exactly how it is in the picture but personally that doesn't bother me at all.
amazing exactly as pictured great fit im a size uk 10/12 and i got size medium (fits like large) its perfect
Спасибо!! Очень крутой
I bought an XL and its pretty true to size shown of XXL. It took a few weeks to get here but it made it before my trip so I have no complaints. Its sexy and I love it! I do wish it had a more purple in it though like it looked in the picture. I'm overall, satisfied!
Should have sized up .. but it's accurate loved it
J'ai pris du S le bas est pile poil à ma taille, je ne pourrais pas le porter longtemps. pr contre les fils au dessus de la poitrine sont trop long
Very fast shipping! Bikini looks just like the picture and fits so so cute! True to size. Amazing!
Love the bikini! It is a slight thong the bum area is not full (which isn't in the description; see 2nd photo). Very fast shipping and good quality!
lovely bikini, good quality and fast delivery came with in two weeks. very happy thank you
Love them! They are great! Ordered size L fits like XL. Thought they might be too big but they fit perfect. So I would recommend to order them one size bigger.
talla S mido 1'73 xfecto
Excellent communication with store, they responded to all my questions in a timely matter. Shipping to Canada was fast, I ordered this bathing suit on May 14th and it arrived on the 24th. It fits like a glove and the item is EXACTLY like the picture! For the price I paid the quality is absolutely amazing. I am sooooo satisfied that I will be ordering more for my vacation and will be referring this company to my friends. For reference my measurements are 36-29-40 and I chose the size M which fits like a L!