SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Go Travel Sport (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gotravelsport.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
здравствуйте спасибо большое за товар, отличная,плитка, скоро,проверим,на, природе,пришла, быстро., Сергей
Produto é igual as especificações descritas no anúncio. Ainda irei testar para ver o funcionamento.
Доставка была отличная быстрая пришло за 21 день товар полностью отслеживался.нужно еще проверить работает ли она.пока очень давольна.Но отправка была очень долгая.
Отличный продавец и отличный товар! Горелка горит мощно,но есть сомнения в надежности пьезоподжига,так как он раскаляется докрасна)) но пока работает! Thank you!
офигенная печка для походов компактная и раскладывается быстро хороший регулятор подачи газа(от маленького до приличного как на фото) короче я доволен
быстрая доставка, всё работает, единственное дороговато, недавно попалась такая же на 200 рублей дешевле, ну да ладно что уж.
Супер быстрая доставка. Качество отлично,работоспособность в норме. Рекомендую и товар,и продавца.
Оставалось 2 дня до конца защиты, но посылка успела придти. На вид классная вещь. В работе еще не проверял.
продавец отправил быстро.пришло быстро за 13 дней. коробка помета была. но внутри все цело. вроде ничено нигде не шатается. размер не большой. но думаю этого достаточно. балон не подключал ещё. можно брать
Быстрая доставка. Классная горелка с пьезорозжигом. Низкая цена.
Шло недолго , в работе ещё не проверил
Компактная, качественная. С пьезоэлемент от, что очень радует.
Плитка пришла за две недели до юга Нижегородской области. Упаковка так себе, коробка помялась, но внутри всё цело. Собрана аккуратно, не люфтит ничего. Покупал за 678 рублей, чисто внешне стоит заплаченных денег. Пока проверил работу только пьезоэлемента:-), работает! Баллончика с газом нет, приобрету, и если будут проблемы, дополню отзыв. Имеется инструкция на english language, с фотографиями. Very good store! I recommend!
Качественная горелка. Тяжеленькая (почти полкило) и прочная! Выдерживает 5 литровую кастрюлю. Рекомендую
Все исправно. в работе проверил все супер. Кипятит хорошо. утечек газа нет. Рекомендую .
Отличная плитка! За семнадцать минут литр воды в котелке вскипятил. Расход газа 14 грамм. На фото показана разница.
Посылка до Иваново дошла за две недели.Всё работает.Продавцу огромное спасибо.
28 dias para llegar a colombia, excelente producto, ecxelente vendedor