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Easy returns and refunds
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SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Go Travel Sport (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gotravelsport.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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It's magnificent. I was pleasantly surprised. I have several equipations and from luengo that this one has let me hallucinate. I recommend it 100%. The size is the right one I always use the L in this equipment as well. The only thing I don't like is having to wait a month and something.
Very good quality, everything perfect, my father is very happy with the order, perfect size, very good funnel, it comes in a bag with closure.
I arrive on the expected date, good quality, and size as described.
Good item, recommend shop
Super fast the quality same as described for alluda weight 96 kilos 1.78 cm and xxl to hair thank store
For the price the quality is pretty good, maybe you lack a little padding to the culotte, but it's better than any less than 30 € I 've seen in local shops (eye only culotte). The top is pretty cool, considering ordering 1 more size (even 2 if you mind clinging).
Very happy, good quality, fast shipping, size 3 xL for 1,70 ,95 kg. In 20 days I'll be here. I recommend the product.
I get there quickly, and it's very nice, it's worth it.
Very happy, good quality. I bought the size L and it suits me, I measure 172 cm, weight 79kg
The typical AliExpress Maillot, with good badana. The truth is that for what it's worth you can't ask for more! Theme sizes, I measure 1,82m and weight 93 kg. I took the XXL and it looks good on me, pulling tight. My advice is that you follow the weight/height tables that put you in the description and if you they like them better, one size more than the table proposes.