SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Go Travel Sport (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://gotravelsport.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Goods well received. The quality is as described and the quantity is as ordered
Perfect
Ďakujem.
Product is what I expected for the price and shipping was fast.
nice product loved it but its take long time to come on this country and track doesn't work totally
Ürün 6 günde Eskişehir'e ulaştı. Gerçekten rekor bir süre
Хорошие очки пришли быстро рекомендую товар и продовца
пришли довольно оперативно. очки заказывал больше для интереса. соответствуют цене. заказ 25.04 ,а 11.05 уже получил.
Крутые очки. Упаковка в "пупырку". Пришли целые. Смотрятся эпично! Спасибо товарищи из Китая. Хороших продаж. Буду еще заказывать у вас.
Очки дошли до Абакана за 28 дней, упакованы были странно, но пришли абсолютно целыми. На скорости не обкатывал еще, но сидят неплохо и обошлись дешево.
Товар пришел быстро, хорошего качества. Рекомендую товар и продавца.
Thank you.
demorou, até sumiu do mapa, mas chegou após 3 meses hehehe
Оплатил: 2017.02.02 Отправили: 2017.02.04 Прибыло в страну: 2017.03.18 Получил: 2017.03.28 Упаковка слабая, зачастую в таких упаковках приходят повреждённые товары, но как ни странно, очки оказались целыми и невредимыми. Очки, как очки, какая цена, такие и очки - обычный детский пластик.
barangnya sesuai dengan harganya lumayan bagus ,aku suka barang ini.
muito bom.. chegou em 37 dias... recomendo.. ótimo vendedor
Sunglasses: Come in an evelope and since it have travelled across the whole world for almost two weeks I have to say the quality is BRILLIANT. Can you see true it? Yes you can. Can I recomend it ? Yes I can 2 USD and worth much moore.
2,5 meses para la entrega, de todos modos, vale la pena por el precio/producto.
Chegou os produtos tudo bem deu certo ótima compra ótimo vendedor
шли два месяца. Вид хороший. Посмотрим как будут носиться
Super prix pour la qualité ! Reçu en quelques semaines à peine ! Impressionnant. Merci beaucoup ! Je recommande le produit et le vendeur a 100%
Çok hızlı teslimat 15 gün ürün çok kaliteli
Exatamente como descrito no anúncio. . . Estou satisfeito
very fast shipping to south Africa, not top quality but does the job and looks fine
Demorou mais do que eu espera mas chegou em perfeito estado.. ótimo, recomendo...
Прикольные очки. Упакованы были в обычную пупырку и в пакет, но как бы ничего, целые пришли.
embalaje pobre, producto según descripción, precio bueno.
vendedor ok. indico. produto chegou com prazo bom. em perfeitas condições.
buen producto y d buena calidad envío en 30 días recomiendo al vendedor
крутые очки. сидят как надо. мало того подходят и мне и мужу. за такую цену 5. до Липецка шел меньше месяца
perfectas 20 dias en tu casa....completamente recomendable....todo ok